How we use cookies

A cookie is a small file of letters and numbers that we put on your computer, if you agree. Web servers can recognise a computer via a cookie. This enhances your website browsing experience as website elements will download more quickly. We use cookies to improve the website, services we offer and working relationships. The cookies we use are for research purposes and to understand the use of the website, including pages visited and time on a page. We will monitor and analyse this data to improve the website for the user. Data can be accessed by the host provider, a trusted source who will not trade, sell or offer free of charge any personal data, usage information or contact you for any promotional purposes. We use session cookies which are temporary cookies that remain on your browser during your session. We use persistent cookies that remain in your browser file between sessions and are used to recognise you when you return to the site. We also use analytical cookies which recognise and count the number of visitors, how they move around on the website and when and where they leave. The web browser cookies we use may store information such as your IP address, browser type, information about what is viewed and interaction information. The tracking technologies we use enable us to understand how a visitor interacts with the website. This information is used to help us improve the services we offer. A cookie is a small file of letters and numbers that we put on your computer, if you agree. Web servers can recognise a computer via a cookie. This enhances your website browsing experience as website elements will download more quickly.

Types of cookie used

Strictly Essential cookies

Strictly necessary cookies are classified as cookies that must be present for the website to provide the basic functions of the website.

Performance cookies

Performance cookies are cookies used specifically for gathering data on how visitors use a website, which pages of a website are visited most often, or if they get error messages on web pages.

Targeting and advertising cookies

Targeting and advertising cookies are specifically designed to gather information from you on your device to display advertisements to you based on relevant topics that interest you.

Functionality cookies

Functionality cookies allow websites to remember the user’s site preferences and choices they make on the site including username, region, and language.

Google Analytics cookies

The firm uses Google Analytics. This service is provided by Google, Inc. A Google Analytic cookie will monitor your use of the website and the findings will be analysed by the firm for research purposes. Google may use the information collected for their own research and customer servicing purposes. By using this website you are consenting to Google using data gathered about you. Google Analytics shows us how visitors find and use our website, which helps us to make informed site design and content decisions, with the aim of improving the site experience for you and other visitors. Virtually all websites use this tracking technology, either from Google or another provider.
Name Domain Type Duration Function
__utma .google.com   Performance   2 years This distinguishes users and sessions. It is used to calculate new and returning visitor statistics.
__utmb .google.com  Performance Expires after 30 minutes This identifies new sessions and visits.
__utmc .google.com Performance Expires after 30 minutes This works with _utmb to determine if you are launching a new session and expires when the browser is closed.
__utmz .google.com Performance 6 months This lets us see how you reached our site.
__utmt  .google.com Performance Expires after 10 minutes This cookie is used to throttle the request rate for the service – limiting the collection of data on high traffic sites.
__ga .google.com Targeting 2 years Used by Google Analytics to distinguished Website users.
SID .google.com Targeting 2 years This is a cookie used for session state management.
SSID .google.com Targeting 2 years This cookie carries out information about how the end user uses the website.
1_P JAR .google.com Targeting 2 years This cookie carries out information about how the end user uses the website.
OTZ .google.com Targeting 2 years This cookie is used by Google Analytics that provides an aggregate analysis of Website visitors.
SIDCC .google.com Targeting 2 years This is a security cookie to protect a user’s data from unauthorised access.
CONSENT   .google.com Targeting 2 years This cookie carries out information about how the end user uses the website.
APISID .google.com Targeting 2 years This DoubleClick cookie is used to build a profile of the website visitor’s interests. This cookie works by uniquely identifying your browser and device.
HSID .google.com Targeting 2 years This DoubleClick cookie is used to build a profile of the website visitor’s interests. This cookie works by uniquely identifying your browser and device.
NID .google.com Targeting 2 years This DoubleClick cookie is used to build a profile of the website visitor’s interests. This cookie works by uniquely identifying your browser and device.
SAPSID .google.com Targeting 2 years This DoubleClick cookie is used to build a profile of the website visitor’s interests. This cookie works by uniquely identifying your browser and device.
3PSID .google.com Targeting 2 years This DoubleClick cookie is used to build a profile of the website visitor’s interests. This cookie works by uniquely identifying your browser and device.

You can read more about Google’s privacy policy by clicking here. You can also opt out of being tracked by Google Analytics across all websites by visiting https://tools.google.com/dlpage/gaoptout

Strictly necessary and persistent cookies

Strictly necessary cookies are classified as cookies that must be present for the website to provide the basic functions of the website. They are essential to be able to access features of the website and could include signing in, presenting content and stylising the website. We also use a piece of software known as Passle. Passle is an expert-to-expert Sales and marketing platform used to create content and share posts and insights across the web and social media platforms. It is a blogging tool that we use to create and share information with.

Name Domain Type Duration Function
wordpress_test_cookie .boult.com Strictly necessary 1 year This cookie is used to check whether your web browser is set to allow, or reject cookies.
wordpress_logged_in .boult.com Strictly necessary 1 year This cookie issued by WordPress to track if a user is currently logged into admin.
wpe-auth .boult.com Strictly necessary 1 year This cookie allows access to the WPEngine plugin within the WordPress admin.
__cfduid .boult.com Strictly necessary 1 year Cookie associated with sites using CloudFlare, used to speed up page load times.
PHPSESSID .boult.com Strictly necessary 1 year Cookie generated by applications based on the PHP language.
.PassleASPXANONYMOUS   .passle.net Persistent 1 year This cookie is used to distinguish between site visitors.
_passle.clientweb .clientapi.passle.net   Persistent   1 year This cookie keeps track of the user’s preferences between different pages of the site where that user is not logged in.

Hotjar cookies

We use software, Hotjar, supplied by Hotjar Ltd in order to better understand our users’ needs and to optimise our website. Hotjar is a technical service that helps us to better understand our user’s experience of our website (for example, how much time they spent on which pages, which links they choose to click and what users do and do not like) and this enables us to build and maintain our website. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular, the device’s IP address (captured and stored only in anonymised form), device, screen size, device type (unique device identifiers), browser information, geographic location (country only) and preferred language). Hotjar stores this information in a pseudonymised user profile. Neither Hotjar Ltd nor we will ever use this information to identify individual users or to match it with further data on an individual user.

Name Domain Type Duration Function
hubspotutk .hotjar.com Functionality   1 year This cookie name is associated with websites built on the HubSpot platform.
__hstc .hotjar.com Functionality 1 year This cookie name is associated with services built on the HubSpot platform such as Hotjar.
__hjid .hotjar.com Targeting 1 year This cookie monitors on-page movements using tracking software with anonymous ID storage.
ajs_group_id .hotjar.com Targeting 1 year These cookies track visitor usage and events.
ajs_user_id .hotjar.com Targeting 1 year These cookies track visitor usage and events.
ajs_anonymous_id .hotjar.com   Targeting 1 year These cookies are used for Analytics and help count how many people visit a certain site.
_hjIncludedInSample   .hotjar.com Targeting 1 year This cookie is uniquely identifies a visitor during a single browser session.

You can view HotJar’s privacy policy or opt-out of having your anonymised browsing activity within websites recorded by Hotjar using the links below. www.hotjar.com/legal/policies/privacy www.hotjar.com/legal/compliance/opt-out

Lead Forensics

Contained within our website is tracking code provided by Lead Forensics. This code enables Lead Forensics to track activity on the website and provide us with information on the IP address of the requesting computer (this data is not anonymised), the date and duration of the user’s visit, and the web pages which the user visits. The Lead Forensics tool uses IP tracking for identifying businesses and is not the same as cookies. The Lead Forensics tracking code only provides information that is readily available in the public domain. It does not, and cannot, provide individual, personal or sensitive data regarding who has visited our website. It provides information on what companies have visited our website by identifying them from their IP address. This data may be used by us to contact the business about their experience or for marketing purposes. We will not pass this data to third parties for any reason. More information can be found at www.leadforensics.com

Third-party social sharing cookies

When you share an article using a social media sharing button, the social network that has created the button will record that you have done this. Sharing buttons are included in our site on all pages. Social media sites have their own policies on how they use information gained from activity on this site. Their policies can be found at the links below:

Twitter

LinkedIn

Google

You can also change how many cookies you allow to access your computer in your browser settings. For further details, review the information supplied by your preferred browser supplier:

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